Welcome to RescueMyPets Nominee Information Page.
If you are here in response to the Text or Email "No Response to RescueMyPets.com.au for 2 days Please Open rescuemypets.com.au/nomineeinformationpage to revise your agreement with (Customer Email address) in the event of No Response." or "No Response to RescueMyPets.com.au for 3 days Please Open rescuemypets.com.au/nomineeinformationpage to revise your agreement with (Customer Email address) in the event of No Response with EXTREME URGENCY." I sincerely hope that it has been years since you had the conversation with our customer and agreed to be a nominee in the event that they were unable to reset their RescueMyPets Alarm Service. You might want to just remind yourself of the agreement that you entered into with my Customer before you proceed.
If my Customer has invited you here to discuss a role as a Nominee of RescueMyPets........ Please know that you and your fellow nominees are the RESCUE in RescueMyPets. Customers who purchase the RescueMyPets Full Alarm Service will receive access to the rescuemypets.com.au/dashboard page where they can reset the alarm to show that all is well and they can nominate 2 contacts in whom they entrust a prompt response should they be unable to reset the alarm process. If they need to change nominees for any reason they simply type in the new details and press save. Each time the alarm is reset the messages will cease for that day and the alarm process will begin again at midnight of the following day.
Dear Nominee If you have received the Day 3 alarm and you phone the customer and all is well please ask the customer to open rescuemypets dashboard and reset the alarm so that the alarm does not proceed to Day 4. If the Alarm proceeds to Day 4 the service will send a total of 8 messages to each nominee over a 24 hr period which cannot be stopped except by the customer pressing the reset button. If you start receiving Day 4 alarms marked EXTREME URGENCY things have gone badly awry and you need to take immediate action. Please contact your fellow nominee before you fly from Sydney to Perth. Day 4 alarms will be very rare as Day 3 is the proper day to act.
That's all the preliminaries out of the way. It is not the work of RescueMyPets to tell either you are my Customer what to do. It is the purpose of this page to provide some suggestions that you might want to include in the Nominee/Customer discussions. I suggest that you co-ordinate your response with your fellow Nominee so that you are not duplicating tasks. I hope that there has been a communication failure and all that is required is a phone call to the customer to reset the alarm process. You need to consider the very serious possibility that my customer has tripped on the stairs or has died. Several years ago my neighbor spent a week in a ditch trapped under a quadbike. After a week of writers block I discovered that at the age of 65 I have NOT A CLUE what to do in the event I find a dead person. so in the end I googled it and I found this. https://www.servicesaustralia.gov.au/who-to-tell-when-someone-dies?context=60101 This is the Australian Govt Version of what to do in the event of a death. Either way we come to the part that is not covered in the checklist. As a Nominee of RescueMyPets you have to discuss with my Customer the immediate needs of their pets and then the short and long term futures of their pets in the event that they are incapacitated in some way.
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RescueMyPets Full Alarm Service
15
Every month
$5 SMS fee included
Valid until canceled